When transmitting via internet, you receive the message "Attachment: Maximum retry on the connection exceeded. HRESULT=0x80004005: Unspecified error."
This error can be caused if you are unable to transmit via HTTPS. Some firewalls may block HTTPS. Check with your technical staff for more information.
Refer to article 10077 for information on troubleshooting internet transmission problems. This article provides information concerning requirements for transmitting with a firewall.
If you are unable to resolve the problem, you may transmit via HTTP instead.
See the following articles for instructions:
- FLFile, LAFile, SCFile, TNFile, WIFile users: see article Q10081
- All other users refer to article Q10080
If you reinstall the program, the original (HTTPS) file will be installed. Therefore, you may have to complete this process again to transmit.