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When you have a quality product, your customers are also your best salespeople. With great ease of use, speedy processing, reliable e-filing, and a dedicated support staff, Trustfile software enjoys a remarkable level of customer satisfaction. Over 91% of Trustfile customers would recommend our software to friends and fellow tax professionals, and a majority of our customers say they use Trustfile because it's the fastest, easiest solution to tax e-filing. * Professionals and reviewers also appreciate the value of Trustfile software. CPA Technology Advisor gave Trustfile a four-star rating, calling it "a strong electronic filing system" with "a very low price point." ** In a short review, Computer User said that Trustfile "does what it does better than anyone." *** Read on for more success stories from our best salespeople: our customers.
“The program is very user-friendly – I’m not a computer person, so I like to work with easy software. It makes the filing process very simple: I use it, and before I know it, I’m done with my filing. Trustfile has good customer service, too. Tom Stroud “Trustfile really makes my job a lot easier – it’s wonderful not having to go through all of that paperwork all the time. I can import the information straight from our accounting software right into Trustfile. I do the accounting in this office for sixteen different companies, and it used to take several people to file for so many companies! Now, instead of several people working on it for a long time, I just do it all myself.” Judy Angel "We file over 200 Florida, South Carolina, and Tennessee sales and use returns every month for our clients using Trustfile software. The systems are accurate and dependable, and reasonably easy to navigate through. The data that is entered in the return is validated by the software prior to transmission and detailed error reports are generated if there are problems found. That feature along with the ability to get immediate Internet confirmations enhances our compliance process.” Marna Lombardo “Everyone is so kind and doesn’t make me feel like an idiot when I call with computer problems. It’s rare for a family owned company like ours to find such kindness and great customer service. Trustfile understands that things change. They are always patient and willing to walk me through any problems I’m having.” Jodie Jordan “The filer begged me to pay for the software, because the Tennessee state web site was too cumbersome. She likes the software so much better.” John Cifu Morgan Tire & Auto, Inc. “Well, it’s hard to compare products when [Trustfile] is so superior to the rest… it may just seem like a beating up on a poorly designed product.... We were using a competing product, and would spend over thirty minutes checking and recalculating the sales tax return until the return produced the correct tax due.... I said to my colleague, “There has to be a faster, easier way to prepare something this simple. Yet because of the different county reporting requirements it’s a huge, tedious process." We found your product on the internet and installed the free trial software. After set-up, I think it took all of 30 seconds to get the correct return produced and printed – instead of 30 minutes! And I haven’t even read the manual yet. We just put in the variable numbers and the software completed all of the forms for us. Now that’s the way software should be written. I highly recommend this product.” Laimon W. Godel, Jr., CPA, PC “I would like to express my sincere thanks for the professional job that [Trustfile] did for me this morning… I sure wish Microsoft had such knowledgeable and professional tech reps....” Pete Anderson * Results from an independent survey of Trustfile customers, conducted by Advanced Strategic Research in November, 2004. ** From CPA Technology Advisor magazine, August 2004 issue. *** From Computer User, Philadelphia Edition, March/April 2005 issue.
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